Our policy

RETURN & REFUND :

As long as an item is still in its original condition, we accept returns , subject to the rules below, which includes rules about fair use. None of these rules affect your statutory rights.

If you return an item requesting a refund within 7 days of the item being delivered to you or available for collection, we'll give you a full refund by way of the original payment method. Fees of returned item are paid by customer , Incase of refund kindly know it takes at least 14 days.

Original Condition

Hygiene and our customers’ safety is super important, so certain items can’t be returned for refunds including:

• Face + Body products if opened, used or protective seal is not intact

• Underwear if the hygiene seal is not intact or any labels have been broken

• Swimwear if the hygiene seal is not intact or any labels have been broken

• Pierced jewellery if the seal has been tampered with or is broken.

• Face coverings if the seal has been tampered with or is broken.

None of this affects your statutory rights.

Of course, it's fine to try an item on like you would in a shop, but please don't actually wear it. If an item is returned to us damaged, worn or in an unsuitable condition, we won't be able to give you a refund and we may have to send it back to you. All items are inspected on return. In order to receive a full refund, all items must be returned to us unworn/unused and in the same condition you received them with their original packaging and all tags and labels attached (e.g., shoes should be returned with the original shoe box).If we notice an unusual pattern of returns activity that doesn't sit right: e.g. we suspect someone is actually wearing their purchases and then returning them, ordering and returning loads or the items returned don't match what you ordered - then we might have to deactivate the account and any associated accounts. 

DELIVERY :

Your order will be delivered within 3 to 5 business days .